Even if everything seems to be going well with your Apple gadgets, you should probably check the Apple web site from time to time to see if the devices you own are subject to one of Apple Repair or Exchange programs. You might find out about a known problem with your model, and how to get it fixed for free.
Our April meeting topic is the Synology Disk Station. Here are the Keynote slides for the meeting. However, most of the presentation will be a live demo.
Apple released iOS 11.0.3 on Wednesday, October 11, 2017. The description of the release is as follows:
iOS 11.0.3 includes bug fixes for your iPhone or iPad. This update:
- Fixes an issue where audio and haptic feedback would not work on some iPhone 7 and 7 Plus devices
- Addresses an issue where touch input was unresponsive on some iPhone 6s displays because they were not serviced with genuine Apple parts
It so happens that I repaired my iPhone 6s screen recently with an apparently reputable, but non-Apple replacement screen.
Since the repair, I had noticed a few times when the touch screen became completely unresponsive. This was disconcerting at first, because an iPhone that doesn’t respond to any tap, touch, drag, etc. is pretty much a useless brick. However I found that just waiting about 1 minute or so with the screen off would bring it back to life. Since it didn’t happen but a few times, and since I knew a workaround, I didn’t complain to anybody.
Apparently, this was happening to enough people to reach the ears of Apple.
I want to give Apple a big thank you for putting in a software fix to work around a hardware problem that was not their fault. They could have done nothing. Some companies have gone so far as to deliberately disable unauthorized 3rd party hardware. Not Apple. Apple stuck by their customers, and this customer intends to stick by Apple.
Apple customers who used 3rd party replacement screens escaped with only a stern talking-to:
Note: Non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.
While we’re on the subject of screen repair. Although I did successfully repair my own iPhone screen, I can’t really recommend doing it yourself. The process involved a jeweler’s magnifier, a guitar pick, a suction cup and six or eight nearly microscopic screws. I came extremely close to letting the magic smoke out of my iPhone. (Smoke must be what makes it work, because if the smoke ever comes out, it doesn’t work any more!)
I got away for about $50, but the folks who install a genuine Apple screen for, say, $150 are earning their money.
I like this small magnetic mount to hold your phone on your car dash. It clips onto the air vent. The magnet only grips your phone because you must stick a piece of steel (supplied) onto the back of your phone. That metal piece is thin enough so that it doesn’t interfere with even the very thin Apple iPhone case.
The magnetic attraction is strong enough to hold your phone in place unless you crash.
The clip holding the mount to the air vent isn’t quite as strong. It has beefy rubber jaws and a strong spring, but sometimes the mechanism sticks, resulting in a less-than-tight grip. I lubricated mine with some silicon spray and worked it back and forth, and it gets a good grip now.
I like this mount because when you get in the car, you can just stick the phone up there. No fooling around with clamps, etc. — it just sticks on and you are ready to go. In most cars, it won’t block your view out the windshield or your view of the instruments. It’s ideal if you use your phone for navigation. You have a few inches of flexibility up or down as to where you place the phone for the best positioning in your car.
I tried out the Drop Tech Case for iPhone 6 from gumdropcases.com . [Disclosure: MacMAD received a review copy of this product.] Gumdrop makes a variety of case sizes and styles for various devices. This particular case fits the iPhone 6 or 6s. It currently [Oct 2016] retails for $39.95.
Like many rugged cases, the Drop Tech case is a two-part case with an inner and outer case. In this case, the inner case is hard plastic, and the outer case is softer and more resiliant. This is opposite of some cases which feature the softer case on the inside. I think the inner and outer cases are a good idea, but don’t think it makes much difference which is on the outside.
Immediately on opening the package, I encountered the problem of how to open the case to install it. There were no printed instructions. I visited the web site and watched the install video, which still didn’t make it clear. I had to email the company.
To install or remove the case you need to stretch the outer case over the inner case. The outer case is quite rigid when new and difficult to get hold of. The tip I got from Gumdrop was to open the flap that protects the lightning connector, and begin to stretch the case at the thin section near that connector. With this hint, I was able to open the case.
The Drop Tech cases are available in a good selection of colors. It’s nice to be able to get something that differentiates your phone from all the other phones out there. There are two bad things that can happen to your phone. First, it can get broken in a fall or similar accident. Second, it can get lost. Bright case colors help you see your phone, say, in a dark restaurant and make it less likely it will get lost.
The case has plastic flaps that close off external ports on the phone. It won’t make your phone waterproof, but it should certainly improve resistance to rain.
- Sturdy case protects against drops and other damage
- Built-in Screen protector
- Nice choice of colors
- Removable Belt clip/holster/stand included (not shown)
- Expensive (more $ than some Apple cases, which set the standard for high prices)
- Too thick for many pockets and purse slots
- Impairs access to Touch ID (a problem shared by many iPhone cases)
- Difficult to install or remove
If you are the kind of person who breaks your phones or subjects them to a lot of drops and falls, this is a good case for you. If your usage pattern is more gentle, this case will probably be unneccessarily bulky.
[Bright House Networks is the near-monopoly provider of “high-speed” internet in the Brevard County, Florida area. This article may or may not apply for other regions or providers.]
A few years ago, Bright House Networks started charging monthly rental for cable modems. It started out as $2 per month, and last I heard it was $4 per month. This has motivated some people to buy their own modem to avoid the monthly charge. It will probably take a couple of years to reach payback on the modem at that rate, but the monthly rental may go up and is unlikely to go down.
The other reason to think about a new modem is that some of the modems out there are old and erratic. If you have internet problems that seem to come and go with no pattern, you may need a new modem. If your connection goes down and rebooting (power-cycling) your existing modem fixes it, it may be time for a new one. See this post about the trials and tribulations that can result from having a problematic cable modem.
If you are having modem problems, and the modem belongs to your provider, you don’t have to buy a new one — they should replace it for you. For some reason, Bright House Techs seem reluctant to do that on a service call. However, you can simply disconnect your modem, and take it in person to the Bright House office during business hours, and they will take your old modem and give you a different one. The one you receive might be newer or better or it might not.
You should not buy a new cable modem expecting to get tremendously faster speed. The speed of your connection is determined by the policy of your provider and the speed tier you pay for. If you buy the latest, high-speed cable modem, the most you can expect is to get the speed you are paying for.
Cable modems typically do not include WiFi. You probably need a separate WiFi router for that, if you don’t already have one.
You Must Choose A Compatible Modem
If you buy your own modem, make sure it is compatible with your internet provider. Brighthouse has a list of compatible modems.
I chose the Motorola Arris SURFboard SB6141. If you have telephone service through your cable company, be aware you will need to choose a different model. The slightly less expensive SB6121 would work just as well. The extra money just buys you a little bit of future-proofing, in that you will be ready for higher speeds should you decide to pay for them.
You Must Notify Your Provider of the New Modem
Make sure you know the tech support number of your provider before you disconnect the old modem because your internet will not work with the new modem until you call and tell them that you have a new one. You may have to tell them some numbers that are printed on the box or on the modem, so save the box. When I told the tech I had the SURFboard, he indicated that I had made a fine choice. Of course, you must return Bright House’s modem to them. You can turn it in at the office. Make sure you get a receipt for turning it in, and keep the recipt.
Check Your Bill — Is the Rental Fee Gone?
I’ve had my own modem since August 2014. When I first got it, Bright House was having problems adjusting the billing. The first month I owned my own modem, I got a bill as usual for the modem rental. Oops. We called, and they gave us a credit for the overcharge. The next month, the same thing. The rep we talked to said that this procedure was the best they could do — they couldn’t make the rental charge go away permanently. We would have to call and complain every month. My wife wrote a letter to the corporate headquarters, and the person that responded was able to make the billing problem go away.
Are you having a problem with your Apple Bluetooth mouse disconnecting frequently from your Mac? The battery is fine, but you have to keep clicking to get it to connect again? The solution is so easy. Get your cell phone away from your mouse!
The cell phone emits enough radio noise to jam the Bluetooth signal from your mouse. Smartphones are just packed with radio transmitters. Besides its own Bluetooth transmitter, a phone has a WiFi transmitter (2.4 or 5 GHz), a cell network transmitter and maybe a NFC transmitter. The cellular transmitter is used periodically to maintain contact with the cell site even if you are not making or receiving a call.
That cellular transmitter is powerful — it has to reach a cell site a mile or so away. That’s probably the one that kills your mouse (or keyboard).
It is so easy to sit down and put your phone right next to the mouse without thinking. Moving it just a couple of feet away is probably enough to eliminate the problem.
A couple of years ago, I ditched my problematic color laser printer and went monochrome. I bought a Brother DL-2270DW. This is a basic monochrome laser printer. The W is for wireless, so it doesn’t need to be near my network equipment to work. It doesn’t do any other fancy stuff, like print from iOS or Google Cloud Print.
Monochrome laser printers are much smaller, simpler and cheaper than the color models, primarily because you only need one cheaper cartridge instead of four expensive ones. Color is kind of nice, but I don’t really need it. I don’t feel that it was worth the hassle and expense.
I won’t even consider inkjet printers for home use any more. The ink is exorbitantly expensive, and most of it is wasted while fighting with clogged jets. If you use an ink jet printer every day, the jets tend to stay clear, but if it sits for a while, the jets are clogged by the next time you try to use it.
I had already decided not to bother with photo printing at home, since I can send photos to my corner Walgreen’s store to be printed for a few cents a copy. Their expensive photo printer does a better job than anything I could buy. I print very few photographs — maybe $10 or $20 worth a year.
My household does a medium amount of printing — more than some, less than others. We print a page or two almost every day we’re at home, and sometimes a lot more.
In two or three years, we have printed about 4000 pages with the Brother. That’s 8 reams of paper. In that time, I have replaced toner twice. The starter cartridge gave out at 580 pages, and the next cartridge went another 2,200 pages. Also in that time, I have had exactly two paper jams, one of which was definitely my fault.
I’ve been buying LINKYO cartridges. These are neither the cheapest, nor the most expensive. They are a name brand, but not not the manufacturer’s own brand. They are rated for 2,600 pages, and sell for $15-20 each.
So, I’ve spent in total :
- $120 for the printer (with starter cartridge)
- $35 for toner
- $155 total
- = $155 / 4000pages = $0.039 per page (not counting paper)
Paper expense would be about the same for any printer, adding, say, another $0.01 per page.
The cost per page continues to decline every day I can keep printing and don’t have to buy a new printer. But if I had to buy a new one and start over today, I’d still say I got a pretty good deal.
Color inkjets will cost you between $0.25 and $0.50 cents per page just for the ink alone. [Consumer Reports] If I had printed my 4000 pages on a color inkjet, I would have paid at least $845 more to do so.
My recommendation when shopping for a printer is: Don’t shop for a printer. Shop for the cartridges or other consumables. Find a cartridge that is widely used and available for a good cost. Then find a printer that uses that cartridge.
I found a nice selection of colorful skins for laptops, phones and iPads at www.decalgirl.com.
I got one of these for my MacBook Air, and I really like it. My wife saw mine, and instantly ordered one for her computer.
They have hundreds of designs to choose from, and sizes to fit many different devices. Your order will come with a code to download a matching desktop pattern.
The vinyl skins are primarily for decoration and personalization, not protection, although they may provide some incidental protection against scratches.
This was easier to install than I expected. If you have done this type of thing before, you will know how tricky it can be to get the decal in exactly the right place. Fortunately these are really nice in that respect, because they don’t stick tight until you press them down. You have a chance to move things around and get them just right before you lock them in place.
When ordering, you have the option to have a cutout in the design for the Apple logo, or not.
Otherwise knowledgeable users are baffled by one silly question when confronted with an iMac: How do I turn the computer on? Where’s the power switch? It’s not a stupid question. Apple has hidden the power button cleverly where you can’t possibly see it. It’s also very difficult to feel the button because it is flush with the case. If you do look back there, it’s probably hidden behind the curve of the case.
Anyway, here it is on a Mid 2011 iMac. It’s been in a similar position for several years. Glad to help, and don’t worry, we won’t tell anyone you had to look here to find out to turn on a Macintosh.